Technology is constantly evolving, offering organizations new opportunities to work smarter. Encompass client service teams include technology professionals with knowledge and experience using a range of legal hold, advanced analytics, and eDiscovery technologies, and who can help provide independent perspective and guidance on technology infrastructure selection and implementation.
We regularly work with in-house clients and their IT personnel, to guide them on integrated technology solutions that adjust to their changing business environments and needs.
Our services include:
- Advice on configuration, policies and training to help implement new technologies
- Development of RFPs to assist in the procurement process
- Development of training materials and assistance with training to roll out new processes, products, and policies
- Guidance on evaluation and selection process, including development of checklists and assessment tools to help evaluate prospective technology products
- Structuring of new service and workflow models that leverage technology to help improve efficiency
Many in-house legal professionals face the “make or buy” decision every day: which matters or parts of matters... MORE ►
Corporate legal hold portfolios are growing and employees are increasingly subject to multiple legal holds MORE ►
BYOD Policy for Pharmaceutical Client
With a workforce that spans the globe and a forward-thinking approach to leveraging technology, our pharmaceutical client contacted us for advice on implementing a strategy for employees to use their own mobile devices for business purposes. We advised the client on developing user guidelines and integrating these with broader electronic communications policies, and on practices to roll-out and implement the new policy and approach. Benefits to the client include information governance practices that reflect the business realities and technology tools used by their workforce.
Vendor Selection for Centralized Email and Legal Hold Services
As part of its information governance and electronic discovery strategies, our Fortune 200 client is exploring technology options to centralize e-mail archiving, analytics and culling, and legal hold issuance and management. Encompass is analyzing the client's current vendor's offerings, conducting benchmarking against the market, and assisting with business case development for options and recommended approach.
Training for Search and Collection Tool Roll-Out
When our client with global operations sought to roll-out a new e-mail search and collection tool, it contacted Encompass to develop training materials and conduct training for key legal department and IT personnel. As part of these services, Encompass met with the client and its technology vendor to understand the technology and to provide counsel on defensible collections strategies in connection with investigations and litigation.